Provides the basic services to keep the workstations secure and help identify problems before becoming critical. Our proactive efforts mean a reduction in system outages, resolutions implemented quickly, and reductions in time to repair.
||Maintenance of anti-virus software, updates and patches.
|User and Workstation Setup
||Add new users on PC and configure profiles.
|OS and Security Patch Management
||Installation of software updates and patches for OS and mission critical software as needed.
|Asset and Inventory Reporting
||Maintenance of computer hardware inventory and users.
|Two On-Site Visits Per Month
||Included with PC support in case issues cannot be solved remotely.
||Included with PC support as a first-line rapid response.
|Workstation Peripherals, Printers, Scanners, Etc.
||Assistance with the configuration, general use of attached printers/peripheral equipment.